Built for modern training organizations

The Operating System for Training Organizations.

Run classes, registrations, students, instructors, certifications, payments, CRM, communications, referrals and business operations from one connected platform.

Certification-agnostic Built for independent and complex organizations Connected operations
app.getCertOS.com/dashboard
Northstar Training GroupIndependent Instructor
⌄
alex@northstartraining.comOwner
GETTING STARTEDSet up Northstar Training Group5 of 6 required setup steps complete. Importing existing data is optional.
✓Business logoCOMPLETE→
✓Organization profileCOMPLETE→
↓Import dataOPTIONAL→
✓First courseCOMPLETE→
↓First instructorTO DO→
✓First classCOMPLETE→
✓Online registrationCOMPLETE→
DAILY BRIEFINGExecutive Command Center6 published classes today, 18 registrations this month, and 3 open tasks require visibility.
Friday, SEP 4
New ClassRegister StudentAdd InstructorOpen TasksUniversal SearchTimelineManage AlignmentsSubscription & PlanMy Profile
▦
Published Classes Today6
◎
Registrations This Month18
▦
Upcoming Registered Seats42
$
Income This Month$8,460
Income & ExpensesRecorded financial activity over time. Income and expenses are intentionally shown separately.
30D3M6M12M2Y5YAll
INCOME$8,460
EXPENSES$3,125
NET$5,335
Action CenterItems requiring your attention.
○
Review open tasks3 assigned to you
Open
○
Credential renewals7 expiring soon
Open
○
Outstanding balances4 require follow-up
Open
○
Organization setupReview profile and portals
Open
Everything your training organization needs. Finally connected.
Scheduling RegistrationsCRMPaymentsCertificationsInventoryMarketingReferralsAutomationReporting
ONE CONNECTED SYSTEM

Your business has outgrown disconnected tools.

When scheduling, CRM, payments, certifications, communications and reporting live in different places, your team spends time moving information instead of running the business.

Without CertOS8 separate systems

Too many tools. Too many handoffs.

Every update creates another place to check, reconcile, or re-enter information.

SchedulingClasses & calendars
SpreadsheetsManual tracking
CRMProspects & accounts
PaymentsInvoices & balances
Email & SMSCustomer outreach
Certification recordsCredentials & renewals
InventoryCards & materials
ReportingSeparate exports
Duplicate entryManual reconciliationFragmented visibility
With CertOS1 operating system

One operating system for the whole business.

Shared records connect every team and workflow from first registration through renewal.

CertOSThe Operating System for Training Organizations.
One connected platform
Command CenterDashboard, attention, search & assistant
OperationsCourses, classes, registrations & locations
CRMProspects, opportunities, contacts & accounts
CertificationsCredentials, renewals & verification
FinanceBilling, income, expenses, inventory & payroll
MarketingCampaigns, audiences, promotions & attribution
CommunicationsNotifications, chat, email, SMS & automation
ReportingAnalytics, enrollment, operational & financial reports
AdministrationUsers, roles, organization, imports & subscriptions
Alignments & NetworkAffiliations, resources, referrals & instructor network
Shared recordsAutomated workflowsReal-time visibility
THE CERTOS PLATFORM

One platform. Every part of your operation.

CertOS connects the daily work of running training with the systems that manage customers, money, compliance and growth.

10connected operating areas
7 features01

Command Center

Start every day with the information that needs attention and the tools that help your team move quickly.

DashboardGetting StartedNeeds AttentionUniversal SearchSmart AssistantTimeline & ActivityTasks
10 features02

Operations

Run the complete training lifecycle—from course setup and scheduling through registration, instruction, locations and inventory.

CoursesClassesRegistrationsStudentsInstructorsTraining CentersTraining SitesLocationsCertificate InventoryCalendar
8 features03

CRM

Manage the complete customer and sales lifecycle while keeping every person and business relationship connected to delivery.

ProspectsOpportunitiesQuotesProposalsContactsContractsBusiness Account 360Duplicate & Data Cleanup
4 features04

Certifications

Track credential status and renewal activity while keeping certification records connected to the people and training that produced them.

CredentialsRenewalsVerificationDigital Wallet
9 features05

Finance

Keep receivables, income, expenses, inventory, transactions, payroll and refunds connected to the operational records that created them.

Finance DashboardOutstanding BalancesIncomeExpensesTransactionsVendorsCategoriesPayrollRefunds
5 features06

Marketing

Build audiences, launch campaigns, manage promotions and understand attribution using the same customer records already inside CertOS.

Marketing OverviewCampaignsAudiences & SegmentsPromotionsAttribution & Sources
7 features07

Communications

Keep messaging, support and automation tied directly to the people, classes, accounts and operational events inside CertOS.

NotificationsChatHelpdeskEmailSMSTemplatesAutomation 2.0
4 features08

Reporting

Turn operational, enrollment and financial activity into decision-ready analytics without exporting into a separate reporting system.

Reporting & AnalyticsEnrollment IntelligenceOperational ReportsFinancial Reports
12 features09

Administration

Control access, organization settings, policies, payments, media, imports, subscriptions and portal experiences from one administrative layer.

UsersRoles & PermissionsOrganizationPolicies & TermsEmail & NotificationsPayment MethodsMedia LibraryData ImportsSubscription & PlanPortals & AccessDiscounts & Promo CodesMy Profile
5 features10

Alignments & Network

Connect organizations, share authorized resources, manage requirements, refer opportunities and expand instructor coverage across your network.

Organizations & AffiliationsShare ResourcesPolicies & RequirementsReferralsInstructor Network
ONE CUSTOMER LIFECYCLE

From first contact to next renewal.

CertOS keeps the customer relationship connected so sales, operations, finance and compliance are not working from different versions of the truth.

Explore CRM & Business Accounts
01Lead
02Opportunity
03Quote
04Contract
05Training
06Payment
07Certification
08Renewal
Business Account 360Active Client
Active People148
Compliance92%
Expiring12
Upcoming Training3
OverviewPeopleTrainingCredentialsBilling
Corporate Pipeline

Renewal program · 74% roster compliance

Recent Activity

Training request updated · 18 min ago

Invoice payment received · Yesterday

BUSINESS ACCOUNT 360

Corporate training without the spreadsheet maze.

Give every business customer one authoritative account for people, training, credential compliance, billing, documents, communications and history.

  • Employee and student rosters
  • Credential compliance and expirations
  • Training requests and private sessions
  • Quotes, contracts, billing and payments
  • Documents, communications and renewal opportunities
Explore Corporate Training
CERTOS REFERRAL NETWORK

Turn opportunities you cannot serve into business value.

When a request falls outside your location, availability, capacity or service coverage, route the opportunity to a specific instructor, organization, affiliated network or broader CertOS network where appropriate.

Extend your reachCreate new revenue opportunitiesControl who receives each referral
Explore the Referral Network
CERTOS REFERRAL NETWORK

Route the opportunity. Keep the relationship moving.

Revenue opportunity
Referral sent
Matched recipient
Accepted
Completed
OpportunityOn-site workforce training · 24 employeesBrooklyn, NY · Requested next week
Route toSelected CertOS organizationsPrivate targeted referral
AUTOMATION

Your operation keeps moving—even when you're busy.

Build workflows around the events that already happen inside your business, while keeping the work visible and connected.

New registrationSend confirmationUpdate operations
Credential expiringStart renewal workflowCreate follow-up
Inventory running lowAlert inventory managerSurface in Needs Attention
Payment outstandingTrigger follow-upTrack resolution
NEEDS ATTENTION

Know what needs action before it becomes a problem.

Notifications tell you what happened. Needs Attention focuses the team on what requires action now—across registrations, payments, credentials, inventory, tasks and conversations.

See productivity tools
3 outstanding balances2 classes begin within 48 hours
12 credentials expiringRenewal outreach can begin now
4 unread conversationsBusiness and organization messages
Training request pendingCorporate account requires scheduling
BUILT TO GROW WITH YOU

One CertOS. Different kinds of training organizations.

The same operating system can support an independent instructor, a Training Site, a Training Center, a multi-location organization or a corporate training business.

Independent Instructor

Operate your training business without assembling a stack of disconnected tools.

Training Site

Run your own operation while maintaining appropriate upstream relationships.

Training Center

Coordinate sites, instructors, standards, inventory and compliance.

Multi-Location

Manage locations and teams with consolidated visibility where permitted.

Corporate Training

Manage B2B accounts, rosters, compliance, billing, contracts and renewals.

CERTIFICATION-AGNOSTIC BY DESIGN

Your training organization isn't defined by one certification provider.

CertOS is designed around training organizations, courses, credentials and business workflows—not one provider's terminology.

  • Multiple credential and certification types
  • Different certifying organizations
  • Custom courses and requirements
  • Organization-specific workflows
Training organizationCourses · Credentials · Operations
Provider AProvider BCustomOther

Role-aware access

Give people the access their work requires without exposing unrelated parts of the business.

Organization separation

Organization ownership and relationship permissions are core parts of the CertOS architecture.

Auditable activity

Meaningful operational changes can be traced through timeline and audit history where relevant.

Focused portals

Students, instructors and business customers get purpose-built access without internal administration.

SEE CERTOS IN ACTION

Ready to run your training organization differently?

Bring operations, customers, certifications, communications, referrals and growth together in one connected system.